Brand new epods. Opened it up, charged it. turned it on. It found the modem. Then brought me to a screen that has epods on top and the word handshake below. There is also a place for the Member name and password. I tried typing in ctrl-3 ctrl-1 ctrl-4 ctrl-1 ctrl-5 (typing it exactly as seen, with spaces), but it doesn't fit into the Member name box (with spaces) I do not have it connected to a phone jack yet either. Am I in the right place? What am I doing wrong?
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