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InstantAOL stopped working

New MessageInstantAOL stopped working (modified 0 times) Domingo
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Yesterday my GCT, which is unmodified and running InstantAOL, stopped booting up. It gets to the logo screen but nothing happens then. I was wondering if anyone had any experience with Gateway technical support on this item. It's still under warranty until May, but would they even be able to repair/replace it? If not, would they offer a refund? I like the device and would like it working again, but if there was no other option, might consider buying a replacement from eBay, especially if Gateway offered some compensation. Let me know if you have had a smiliar experience, and what if anything Gateway has done to help.

Thanks, Domingo

01-20-2002 13:38:28

New MessageRE:InstantAOL stopped working (modified 0 times) BlueBuckwheat
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I have one that does the same thing. I also have one that doesn't come up, and just makes a popping noise every second. The led light on the power supply flashes in sync with the popping.

Any clues?

01-21-2002 08:25:36

New MessageRE:InstantAOL stopped working (modified 0 times) BigDog
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Unplug the power supply from the back of the GCT and check it with a voltmeter. I had a old Gateway Solo power supply that I tried on a GCT that did there very same thing and the power supply was bad. (You should get at least 19 volts if not more and the voltage should stay steady)

FYI - The Gct power supply is the same as just about all the Gateway Solo notebook computers, You can get them on eBay for around #30-$40, the Gateway Solo PS's that have the green led are of higher wattage and better quality.

Here is a ebay'er that I have bought from before, quick shipping! http://cgi.ebay.com/aw-cgi/eBayISAPI.dll?ViewItem&item=1325126334 (Doesn't include the AC outlet cord, Radios Shack sells theme for $3.00

01-21-2002 11:18:26

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