Ok, I've got questions...posted something about it on another thread, but still haven't gotten any feedback. Please consider what I'm asking here especially if you've agreed to the new TOS. Here's the thing(s):
First, what happened to all those email confirmations that the TOS does not apply to orders before 3/31? Let's assume for the next question that somehow they can just screw us and make us Agree or Cancel.
Second, and this is the important one, if we agree to the new TOS does NP OWN THE HARDWARE like it said on the web posting of the TOS?! I suppose I'd still pay if all they want is another $66 for the three months of service, if I can then cancel and keep the IO, and not get charged any futher. That is: $99 + $40 + $66 = $205 approximately. Still reasonably worth it to me. OR is it the case that after I cancel the service after three months I have to return the box or pay $499? Which is it? Has anyone asked a rep this yet?
Basically I want to know plain and simple, how much do they now want from you if you keep the box, whatever it takes? It's either: $99 + $40 + $66 = $205 or $499 + $40 + (at least) $22 = $550 and up
Does paying for the three months let me keep the machine without paying the $499 slam-fee? I'm not so sure (read the TOS on the web - it doesn't sound like there's any way to keep the box without paying the $499 fee). I don't want to agree to the damn 3 months if I don't even get the machine out of it.
If you don't know what I'm talking about, here's the part direct from the TOS:
"Netpliance grants to you a non-exclusive, non-transferable, revocable, limited license to use the Service Software. (Service Software includes all software, firmware, hardware and documentation related to the Service and the Device.)
...
You agree to return any and all copies of the Service Software and related documentation upon termination."
Notice it says you have to GIVE IT BACK if you terminate service! Seems to mean that if you can't return it in it's unopened condition (I heard something about seals on the "new version") for whatever reason, you pay $499. Be careful what you agree to! People have already been made promises that are getting broken left and right. Even if a rep says, oh yeah you needn't return it after 3 mo. who knows if they'll stick to that? I mean, we've got stuff in WRITING that they won't honor!
