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V5 Loses Network/Internet Connection Randomly?
V5 Drops Network Connection Sometimes

New MessageV5 Loses Network/Internet Connection Randomly? (modified 0 times) JV12
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It seems that I've always had this problem with my IO. I've got the V5 with the D-Link DSB-650 USB Ethernet adapter (the clear one).

Usually it works great, I can transfer files through dlink switch, and access the internet through my linksys router. But ocassionally, I will lose my network (and therefore my internet) connection. I'd be surfing the net, then the next thing I know, I'm cut off from my network. It's easy to tell that I'm cut off, because I have checkpop running in my system tray, and all of a sudden it would have a Red Exclamation mark saying it can't check my mail. I can't access anything on the net, nor can I access the other computers on the LAN anymore. But the programs on the IO itself are fine. No freezing or BSOD. Just no network connection.

The only way for me to reboot is to CTRL-ALT-DEL, CTRL-ALT-DEL. Once to get into the task manager, and another time to restart. A START > SHUTDOWN > RESTART will just put me in a blank screen with the cursor flashing in the top left corner. After a reboot, my network/internet connection is back again.

Oddly enough, this usually happens when I'm surfing at night? Although, that could mean nothing, because I tend to use my (bedside) IO mostly at night. It's not like I'm streaming stuff from my other computer(s) while surfing on the IO. Nor am I downloading huge files and pushing my USB ethernet bandwith to the max.

I've already gone into the BIOS and disabled the assigning IRQ to USB, but that didn't change anything. I've tried re-installing WIN98SE, but that didn't help.

Any help is Greatly Appreciated. Thanks.

01-26-2001 18:27:11

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) ckbone
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You're not alone with this sort of USB problem. It seems like all versions of I-Openers exhibit this behaviour on many different USB/LAN devices. There are some people who think it is a VIA chipset defect. I do know my USB performance on all devices is disappointing. It is so on both my versions (V2 and V4). I have Win98se, WinME, Win2000 pro.......same problems, several installs, different I-Openers. No single solution, or any solution, has worked for me.
01-26-2001 18:52:00

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) no_nick
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ckbone: well, I just spent 30 minutes searchingi and didn't find it, but I seem to recall reading the VIA chipset problems were only for sending info *out* of the I-O, not in. I did not recall seeing anyone else discuss random USB networking problems. OK, except me of course, but I have been blaming that on buggy Linux NFS code in the pre-verison of the 2.4 kernel (no, I still haven't had time to play around with the released version).

If what you say is true, then this seems to be a hardware problem, not a software problem. Anyone else suffer from randomly dying USB networking?

01-29-2001 10:39:38

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) ckbone
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I did some experiments using a USBcdrom recorder, usb speakers, usb mouse, all connected through a hub (using one usb port). This setup works fine on other computers, but not on an I-Opener. The burner always crashes trying to write a big file. Plugging the HP USBcdrom directly into the I-Opener helps a little.....But it still won't burn large files.....gets longer into the burn before a crash, however. From the I-Opener, using a wireless USB LAN, I can play mp3s from another computer......If I reverse the transfer, I cannot retrieve mp3s from the I-Opener. Doing this usually crashes both computers. I have a Compaq desktop with a VIA chipset which works ok, but I have read about this VIA problem on several different forums. Perhaps it has something to do with other m-board components/configurations...who knows?
01-30-2001 04:57:39

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) no_nick
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Well, that is consistent with the bug in the chipset being only for sending files *out* of the i-opener. So JV12's problem and my problem (which are probably different) may not be hardware-related.

Well, never did get 2.4 compiled up and now 2.4.1 is out. I wonder which revision it will be up to by the time I can make some i-opener-hacking time available again.

01-30-2001 10:25:43

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) Programmer
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the k2.4 files on my site may work for you.. I turned on the option for USB flow control, which will prevent device opens if 90%+ of the bandwidth is being used.. note that I made everything as modules, you can put in whatever you need..
01-30-2001 11:48:05

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) parasyght
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I to am having the same problem with the usb lan. I use the warplink usb wireless network and the seem to loss the network connection after a while of surfing the net. I suppose you dont have any fixes for win me, programmer?? Also, ive been unable to access my system bios on bootup. Anyone else have this problem??
01-30-2001 18:54:50

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) Programmer
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Unable to access your bios on boot seems rather unusual..
in order to get into MY bios I press tab when I see the bios info come up then I press Ctrl-Alt-F1, wait a moment, and see my bios.
01-31-2001 07:53:21

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) Programmer
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Are you using the warplink with linux? If so what module does it use?
01-31-2001 07:54:19

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) D2tw4all
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I too have the problem with PULLING data from the IO, usually downloading is OK. I never understood why but I'm glad to know I'm not alone. I have also seen it lose connectivity at random times so that may be related to the other problem, all in all the USB support with the IO appears to be flaky at best and luckily it works downloading but not uploading...
D2.
02-01-2001 13:56:43

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) tinkerer
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The two IO's I've done had disconnect problems with other Windows (netbui) machines but TCP/IP connections have always been flawless.

One used an SMC and the other used a Dlink. Both cases used with a hub nearest the IO. I wouldn't even bother with a USB lan card without a hub.

02-01-2001 21:20:52

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) asm_
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tinkerer,

I believe your TCP/IP connection has been "flawless" only because you have not transfer enough data. I too through TCP/IP was going to solve my USB NIC problem. However, one day, I decided to transfer 1.2GB of file, and check for the CRC checksum. It turn out that it actually contain error!!! TCP/IP will only correct most of the curruption, but not all. Ultimately, we still need to find an real solution!!

ASM

02-02-2001 02:31:15

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) tinkerer
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Thank you. Point taken.
02-02-2001 22:30:24

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) mp3boombox
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welp add an other to the list. heh cant send data from the IO but i can recive data just fine. But i did try playing a GAME with the io. just doing straight windows ipx gaming and it played for as long as i wanted to play it for no probem. it was nice and fast also. So i wonder what the problem is? seems like its an amount of data being emmited problem. and not so much of how big a file is as how MUCH at one time.

i bet if some of you guys tryed playing an IPX game in windows you'd find the same thing. I tryed playing quake2 on both big and small computer no problems period. but try to send a file from the big computer to the IO works fine just kind of slow. try to recive a file from the io AND with in 8sec the big computer was eather locked or haveing problems. and the IO just seemd to loose its connection? but i tryed rebooting the big computer and tryed playing quake2 again with out rebooting the io. and it works fine???? could it be a DATA flow problem??? style, algarithom or something that it just doenst like?

Now i'v got a smart link (smart linq) usb laplink like cable which only uses a windows software for transfering file ONLY. and i'v never had a problem with it sending files in eather direction. and tis faster then my dlink 650tx usb ether net adapter.

02-03-2001 13:31:36

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) JV12
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Ok, a little progress into my IO is losing its network connection...

I've recently got a 2nd PDA (Sony Clié), and I had no choice but to attach it to my IO for synching purposes. So I had to hook up a USB Hub (since I haven't added the 2nd usb port). This little hub doesn't have it's own AC adapter, but my PDA's cradle has it's own AC adapter, so it doesn't really need power from the USB hub anyways.

So now I have my DLINK DSB-650 and my clié cradle hooked up to this little hub, hooked up to the IO's usb port. Now, whenever I lose my network connection (as previously discussed), I notice that the 4 LED indicator lights beside each of the USB hub's ports are OFF. Usually they'll turn on when I plug in the USB hub. The package states that these lights are there to indicate that the USB ports are active. So if they're all off, I guess they're IN-active?? But the weird thing is that my USB ethernet's connection led is still on?? But I still can't access anything on the LAN or internet, so I still have to reboot.

And when I CTL-ALT-DEL, CTL-ALT-DEL a few times to reboot, the LEDs will flicker back to life at the BIOS screen.

I haven't tried unplugging the PDA cradle, but I don't think it would make a difference, because I'm usually not hot synching the PDA anyways, it's just plugged in, nothing is happening (but I will try it later). {**DOH! as I was typing this message, the USB HUB's LEDs just swiched off, and my CheckPop is displaying that dreaded read "!" will have to save this message elsewhere and copy/paste it, brb! **}

But at least now I have visual confirmation about when(why?) the USB is not working anymore... Thoughts? TIA.

02-20-2001 12:35:13

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) YouBecha
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I see a parallel. I have a V4 that works perfect with the linksys usb NIC...However my USB warplink (wireless) does the exact same thing your NIC does.

Works for about an hour (or less depending on its mood) then shuts down...disappears.

When I first power on the Iopener I can see the wireless card (id number) pop up on the other computers...even though windows hasn't loaded. Once windows loads then a name is attached to the card.

When the card fails it disappears of the other computers screens. (they constantly poll each other)

BTW I am using ME.

So that is telling me that it is powering down, not just locking up.


http://www.geocities.com/mr_bubba_zanetti/
02-20-2001 20:27:48

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) Texman
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This seems to be either a timing out issue or a power managent issue. Are you guys using power management in the BIOS? Turn it off if you are. Have you installed the latest VIA patch for windows? It seems to me that the hardware is going to 'sleep' because of lack of communication. Unfortunatley, I don't use my i-opener as a PC, I only use it to emulate, however, I will try to duplicate a USB setup and give my results.
02-20-2001 20:56:49

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) kesh314
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I know a little bit about Windows drivers and I have a couple ideas as to what may be causing these issues, but unfortunately they might not solve this problem.

I don't have a USB->Ethernet hook up yet in my IO (been checking local sources, and have seen the DLink and Netgear varieties, but not the SMC one--which is best BTW?) so I'm not totally sure what the drivers for these look like, but I'll venture a guess and say it's either the drivers (the WDM USB or Network ones--could be either) or it has something to do with the power consumption of the USB device. If it's the power consumption of the device, then I don't think there is anything that can be done. However, if it is a software/driver issue, a couple things could be checked (these suggestions apply to those running any flavor of Win2K):

Next time you lose network connectivity, check the Device Manager for anything that has an ! next to it. There might be something under "Universal Serial Bus Controllers" or "Network Adapters" (this is what I'm not sure about--which of these, if any, the USB->Ethernet adapter will show up under).

If indeed an ! shows up under either place, it may be possible to restart ("Enable") the device without having to do a hard reboot. Do this by right clicking on it and choosing "Enable Device" (I think--something like that).

Another thing to check and see is if the service is what has stopped for some unknown reason.
To check and see (and restart the service--not the system), go Start|Run and type in "services.msc" to find out (don't forget the ".msc", otherwise you won't load the GUI for it, just the background services host. You'll need to be logged in as a user with Admin privileges. Look specifically for any services marked "Stop" under the "Status" column. If you see any that appear to be network related e.g., DCHP Client, DNS Client, Internet Connection Sharing, IPSEC, Network Connections, TCP/IP NetBIOS Helper and Workstation, you can right click on that service and choose properties to Start/Stop/Pause/Resume this service.

If it is a software/driver related issue, these suggestions might help track down some more info needed to diagnose this problem. If nothing seems out of the ordinary here, then I'd conclude it had something to do with the USB power draw. Something that most likely can't be fixed from software.

If the software/driver/services avenue works, I'd conclude that the driver is leaking memory or some other such Bad Thing.

If it is something like the power draw, and you haven't soldered you USB->Ethernet to the second set of USB pads (I think I read a thread saying this can be done--yes/no?), you might try plugging a *powered* USB hub into the IO and then the adapter off that to find out.


Hope that helps a little

02-20-2001 21:22:26

New MessageRE:V5 Loses Network/Internet Connection Randomly? (modified 0 times) JV12
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kesh314: Thanks for the info. I recently checked my device manager when my connection got cut, and there are no indications of anything wrong. Everything "looks" ok as far as windows is concerned.

Update: Just the other day, I upgraded the CPU to AMDK6-III+ 500, running at 400mhz right now. Anyways, because of the new CPU, I also put in the Sunon fan/heatsink for cooling. Now today I was surfing the net, and I noticed that when my USB hub powered down (indicating my loss of connection), the sunon fan ALSO slowed down. Usually it's pretty loud with it's whirring, but then it just made that "RRRRRRRrrrrrr...." sound, just as the USB hub's LEDs shut off. And again, my network connection was gone. A short while later, the sunon's fan whirred back up to speed again, but the hub didn't come back on, nor did my network connection.

So is this a POWER issue? It's as if the IO is suffering from power dips?? I've tried plugging my dlink usb ethernet straight into the USB port on the IO, but it's the same thing. The sunon whirs down, and shortly after I notice that my network connection is gone.

Comments? TIA.

03-04-2001 22:00:51

New Message(I think I) FOUND A SOLUTION - PROBLEM WAS "HEAT"???? (modified 0 times) JV12
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Last week I upgraded my Rise266 to the AMD K6-III+. In doing so, I had to take out the big stock heatsink, and I put a thin Sunon fan on the CPU. I was running at 66FSB*6.0 = 400MHz. The temperature of the CPU was in the 50-60*C range.

Those first few days, I experienced More network connectivity losses than before! I would CTL-ALT-DEL x2 to reboot, and it still wouldn't work (USB HUB wouldn't light up in windows).

I felt the area of the CPU, and noticed that there was a lot of heat coming from that area. So I added a Panaflo 80mm 12V fan, running at 5V. I just hotglued the fan so that it was directly above the CPU area, blowing air IN to the sunon fan. And I also installed Waterfall Pro.

Guess what? I haven't had any network connectivity losses for the past several days! I've used my IO Constantly, just to see how hard and long I can push it. I've transferred whole CDs to my IO, surfed with multiple windows open, blah blah blah. It's rock solid now. I leave it on all the time, and it has yet to lose it's connection.

It runs at a cooool 37-45*C now. (usually 40*C when idle, or light surfing). I also added a 2nd 80mm fan on the HD side of the case, exhausting some of the hot air that's on that side as well. Dunno if it makes a differene for the HD, but I'm sure it appreciates it.

So I dunno, I think HEAT was the problem.... It seems like the CPU overheated, and somehow caused the USB (or 'something')to fail? Before my CPU upgrade, I guess the big stock heatsink was definately not enough, so the Rise chip would occasionally overheat (it was so hot back there all the time). Then after the CPU upgrade, the AMD must have been even hotter and the thin sunon wasn't capable of cooling it off by itself. Sure the 80mm 12V running at 5V isn't that powerful -- but it's enough to get more cool air into the IO/sunon fan. And it's virtually silent as well. The sunon is the only whirrring fan I hear.

So for all you others who have experienced similar problems to mine, try adding a fan for cooling. Please message me if you want more details or whatnot. Hope this helps, good luck!!

JV

03-09-2001 14:37:39

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