Here's an interesting problem. Perhaps some of you have seen it although I think the majority of you are running Windows 98 (?). I did an upgrade to Windows 2000 Pro from Win98 on my wifes IO and all was working well until I did something dumb. I tried to get it to hibernate instead of shutting down and for reasons I have yet to find that trashed the install. I spent a combined total of about 24 hours time attempting every fix in my arsenal to get the thing back and was eventually forced to do a fresh install.
This time I didn't go through 98 and just went straight into 2000. Everything works fine except for one small irriating item. The IO will not power down after shutdown. It did so just fine on the last iteration of the OS but for some reason won't now. The settings in BIOS have not been changed. The registry keys that activate this option are all set. SP2 is installed.
Anyone have any ideas? I've been searching TechNet and every other source I can find but I have yet to find anything that addresses this type of problem. It seems like it's just not sopposed to happen.
09-20-2001 12:53:59
RE:Win2k soft power down issues (modified 0 times)
Make sure it is turned on under the power options icon in the control panel. I don't have an I-Opener but I do have a GCTP and I had to enable ACP support after installing Win2k
I've been having the same problem with my desktop machine (eMachine 300c). I have gone into the power options control panel and I'm unable to find anything to enable ACP support (BTW; What is ACP support?) or anything else that might relate to powering down. Could you clarify how to "Turn It On".
09-20-2001 22:51:54
RE:Win2k soft power down issues (modified 0 times)
What he's referring to is the "advanced" tab in the "power options" icon in control panel. There are numerous settings for adjusting the power management schemes, including what happens when you shut the system down. I'll need to double check that but I'm assuming those settings just tweak the registry which I've been doing directly. Of course this is a Microsoft product so all bets are off. I'll check it tonight and post what I find.......
KCM
09-21-2001 16:34:25
RE:Win2k soft power down issues (modified 0 times)
I'm embarrased to admit that you were right. It's actually the "APM" tab in "power options". The check box to activate APM (Advanced Power Management) was unchecked. Once I checked it and made sure that the "PowerdownAfterShutdown" registry key was set to a 1 the silly thing started acting proper. It now powers down at shutdown. After all the Win2k systems I've worked on at work you would have thought I'd have looked there but darned if I didn't. Oh well, close the chapter on this issue.....
73's
KCM
09-21-2001 23:14:02
RE:Win2k soft power down issues (modified 0 times)
I don't think the bios appears to be ACPI complient to win2k during setup so the setup defaults to AMP disabled. I have had this happen also when installing win2k on systems with older motherboards. Modern ACPI complient bios's seem to default to AMP enabled
Here is one I don't understand and maybe you know the correct registry key. When I enabled APM on a desktop pentium mmx system, APM looks for a battery and reports the battery is dangerously low. (since there is no battery on the system). Is there a way to tell AMP there is no battery? I tried fooling with all the settings in the power management screen but that didn't help
73
09-22-2001 11:51:35
RE:Win2k soft power down issues (modified 0 times)
There are a number of articles on TechNet that discuss tweaking APM. APM is actually the old specification and has been superseded by ACPI. Windows 2000 supports both but APM is supported as a legacy option. This article
http://support.microsoft.com/support/kb/articles/Q242/4/95.ASP
describes a resource kit tool that you can use to check APM. Looks like it's a very automated thing managed by the OS. The system BIOS is what determines how things get handled and if APM gets installed or not. The interface is intentionally simple and I don't think there is much in the registry you can adjust.
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