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HELP! Problems Setting up Webplayer to My ISP

New MessageHELP! Problems Setting up Webplayer to My ISP (modified 0 times) wvgeo
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Last night I tried to set up my Webplayer for my ISP. I changed everything in the setup as explained at i-hacked.com except for the "domainname" field. When I tried to type in my ISP domain name, "xx-xxx.net", it would stop typing at ".ne" and would not allow me to type in the "t". I could type in anything else after the dot, but not "net". I went ahead and saved it, thinking that maybe it saved it as "net" even if it didn't show it. My ISP also uses a Proxy server (xxxx-proxy.xx-xxx.net) and requires a port setting (1111), but the instructions did not tell me where to input this information.

Decided to see if the settings I used worked. Shut down the Webplayer, unplugged it, plugged it back in, and turned it on. The Webplayer booted and went to the Log-In screen. My username and password was present. OK so far. I pushed the connect button and everything went fine, dialup, user and password verification, then a blank screen with the cursor. No browser, nothing. My PC acted the same way when I forgot to input the proxy server and port information, except the browser came up telling me that my site could not be found.

If anybody can tell me how I can fix the above problems, I would be eternally grateful

12-19-2000 08:06:59

New MessageRE:HELP! Problems Setting up Webplayer to My ISP (modified 0 times) Nikola
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I had the exact same problem last night trying to configure my Web Player to use MSN. (see my post, "No Web Browser with MSN ". I haven't found the solution but if I do I'll post it here as well
12-19-2000 08:21:22

New MessageRE:HELP! Problems Setting up Webplayer to My ISP (modified 0 times) schwasck
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I've had this problem also with that blank browser screen of non-internet-life. For me, I just had to make sure that I put in the correct domain name and the correct primary DNS and secondary DNS for my ISP in the settings for the webplayer to finally get to the internet and show real webpages on the screen. You may want to go back to your ISP (look at ISP website or call them) and look for DNS info or PPP info or TCP/IP info to find the settings info. My ISP had info on its website but it was for Windows setup for "server assigned name addresses" and that was no help. So I had to look at the Mac setup info to get the correct DNS numbers and the correct domain name.
12-19-2000 08:45:14

New MessageRE:HELP! Problems Setting up Webplayer to My ISP (modified 0 times) schwasck
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Oh, I was replying to the second message. As for the proxy problem, hopefully someone else has a solution. Cheers.
12-19-2000 08:49:16

New MessageRE:HELP! Problems Setting up Webplayer to My ISP (modified 0 times) msnworked
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I don't know about the proxy question, but responding to Nikola, if MSN worked for me, it should work for Nikola too, right? The login and papusername fields should both read "MSN/YOURLOGINNAME." The domainname field should read "MSN.com," and the primaryDNS and secondaryDNS fields should both read "6.00.0010.0900."
12-19-2000 19:33:29

New MessageRE:HELP! Problems Setting up Webplayer to My ISP (modified 0 times) dogcacher
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Sorry, but 6.00.0010.0900 isn't a valid IP address and certainly isn't the DNS address for MSN or anybody else. It's not even a valid octet.

MSN is working because you have the correct domain name and login information. MSN is ignoring your DNS settings and supplying you with valid ones after you login.

It is a bit surprising that the Webplayer's setup screens don't reject that entry into fields which should be formatted to accept IP addresses only.

12-20-2000 11:47:49

New MessageRE:HELP! Problems Setting up Webplayer to My ISP (modified 0 times) msnworked
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Oh. I hate when that happens. Thanks dogcacher I'm trying to learn. Then I wonder what's making Nikola's screen goes blank?
http://www.nnic.noaa.gov/beta_router.html
12-21-2000 01:38:40

New MessageRE:HELP! Problems Setting up Webplayer to My ISP (modified 0 times) Nikola
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I tried the 6.00.0010.0900 for the DNS entries just for the heck of it. Low and behold the web browser does indeed come up. As expected though, IT can't find anything on the web because of the invalid DNS. When I use the DNS provided by MSN (204.255.246.17, and 204.255.246.18) I still get the blank screen. Does any one using MSN have the correct DNS entries?
12-21-2000 05:47:57

New MessageRE:HELP! Problems Setting up Webplayer to My ISP (modified 0 times) msnworked
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Does the server's ability to ignore the DNS and recognize it as MSN anyway depend on which telephone number the modem is dialing? I'm using 770-308-0620, but maybe you have a local access number that you could change to through the login screen, that would skip the DNS as I guess mine may be doing?
12-21-2000 20:22:06

New MessageRE:HELP! Problems Setting up Webplayer to My ISP (modified 0 times) Randy
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Or... I'm wondering if there is a such thing as a freely available Domain Name Server (DNS) that would be available to anyone using any ISP? Anybody know of such a thing?
12-22-2000 05:05:04

New MessageRE:HELP! Problems Setting up Webplayer to My ISP (modified 0 times) Nikola
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I tried again last night. Still can't get DNS working. I can do limited browsing by entering the IP addresses directly into the browser. So MSN is working it's just not pretty. I'll try some of the different local access numbers tonight to see if any work better. I can't imagine why it would work but who knows, we are talking about Microsoft here.
12-22-2000 05:36:11

New MessageRE:HELP! Problems Setting up Webplayer to My ISP (modified 0 times) msnworked
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Kevin at MSN technical support, 1-877-327-6744, made the following suggestions regarding how to access MSN from an Internet appliance. He said that it's possible with MSN, even if you use the same dial-up number all the time, for you to end up connected through a different DNS number each time you log in. He said if my webplayer is browsing okay, not to mess with it, because the DNS number assignment can be unpredictable with MSN, depending on the dialup number you use as well as the type and even the version of the browser and appliance. But he said if it's not working, like Nikola's, the probable solution is to ask the MSN program to permanently assign a manual DNS number to your login account instead of allowing the address to be newly and possibly differently selected through MSN each time you log in. He explained that this is how you do that: 1
12-22-2000 11:10:47

New MessageRE:HELP! Problems Setting up Webplayer to My ISP (modified 0 times) msnworked
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Kevin at MSN technical support, 1-877-327-6744, made the following suggestions regarding how to access MSN from an Internet appliance. He said that it's possible with MSN, even if you use the same dial-up number all the time, for you to end up connected through a different DNS number each time you log in. He said if my webplayer is browsing okay, not to mess with it, because the DNS number assignment can be unpredictable with MSN, depending on the dialup number you use as well as the type and even the version of the browser and appliance. But he said if it's not working, like Nikola's, the probable solution is to ask the MSN program to permanently assign a manual DNS number to your login account instead of allowing the address to be newly and possibly differently selected through MSN each time you log in. He explained that this is how you do that: 1. Be LOGGED IN to MSN on your main computer, not the web browser. 2. Click start, run, then type in the program name which is winipcfg, and click okay. 3. That brings up the screen titled "IP Configuration." At the bottom of that IP Configuration screen, click "More information." 4. After you click "more information," it will take you to the screen that shows the DNS server. 5. Write down the DNS server # and click OKAY, and then (so they say) this will make the DNS assignment always stay the same, even when you log in through the appliance. 6. Use the number you wrote down as the entry for both the primary and secondary DNS numbers when you fill in the settings to program the appliance (webplayer). (Incidentally, the # that winipcfg showed for me was 198.6.1.98, and if you click the little square to the right of that, winipcfg gives I guess an alternate number which maybe isn't really an alternate (?) in this case, 198.6.100.98).
12-22-2000 11:10:48

New MessageRE:HELP! Problems Setting up Webplayer to My ISP (modified 0 times) Nikola
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msnworked, I don't know how you managed to pry that information out of MSN tech support. All my attempts have been met with being asked what version of Windows and Internet Explorer I'm running no less than 7 times before I finally get the point across that I'm not using Windows! Anyway, The solution you posted above worked!! Browser now functions as it should. Thanks!!
12-28-2000 05:21:46

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