He he, found the President of VEG's partner in this stupid affair.
Sent her the following message.
Started getting phone calls from the suits the next morning. They practically were going to drive out and pick it up personally.
Frankly, I think they are done.
PPS, email Audrey and her friends.
Post what happens.
Mon, 09 Oct 00 18:18PM PDT
From: xxxx@netscape.net>:
To: aparma@internetappliance.net,Virgin Connect Member Services
Cc: dmurrow@internetappliance.net
Subject: Audrey Parma
FYI,
I am currently in the process of starting up a website devoted to detailing the pain in the a$$ its been trying to return this damn WebPlayer.
Whether this is VEG or IAN's responsibility, I don't know. However, under CA law, it is apparently possible to win a judgement against a
company which advertises or sells a product in a deceitful manner.
Being unable to return this webplayer, and being threated with a $500 penalty/charge in disposing of it is cleary 'misleading'.
Your initial TOS states that one may return the Webplayer at any time.
Let me just mention on word slashdot
If you don't know the website, then woe is you. Prepare for every c|net, theregister, and news .com site to pick up their upcoming story on
your webplayer.
For the record, slashdot generates over 1.2 millioon hits on its site daily, and it is estimated to have about 4-5 million hits on its stories across
the net.
Certainly good publicity for you folks.
BTW, if you folks aren't involved then just 'file' this thing.
But you ought to be ashamed of yourselves, this thing really does bite.
Even for Grandma and Grandpa....