I received this email from IAN. Looks like they do expect us to return the webplayers...
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Dear Member,
Thank you for your continued interest in the Webplayer. We're very sorry
to inform you that the Webplayer and Internet service offer is being
discontinued effective 11/15/00. The Internet appliance and service
offering was supported by Internet Appliance Network (IAN), which is no
longer continuing in the business of delivering Internet appliances and
services direct to consumers.
SPECIAL OFFER:
To thank you for your participation in the charter member program, we
would like to offer you a $25 gift certificate to our preferred retailer,
Virginmega.com. To redeem your gift certificate, simply call the
Virginmega.com toll free phone number at: 1-877-484-7446.
You will be connected with a personal shopper who will be happy to
assist you in placing your order by phone. You may wish to visit
Virginmega.com ahead of time to browse music, video or DVD product.
Your gift certificate will expire on: 12/15/00 and is applicable toward your
next Virginmega.com purchase of music, video or DVD product. (Note:
see Rules at bottom of this email).
ABOUT YOUR MEMBERSHIP:
Internet Appliance Network will terminate your charter membership and
shut down the service as of midnight 11/15/00. Effective as of that date,
you are no longer bound by the terms of the Member Agreement. We will
send you a letter via US mail within the next 7-10 business days that
includes instructions for returning your Webplayer and a prepaid UPS
shipping label, so you can return the device free of charge. Your
Webplayer cannot be re-configured to work with another ISP.
We recommend that you notify your friends, colleagues and family that
your email address will no longer be accepting mail after 11/15/00 and
provide them with an alternate address. We also suggest that you
remove any remaining email from your mailbox prior to that date and
forward mail that you want to keep to an alternate email box.
Please be assured that we will delete from our databases all personal
information we've collected through the application and service, other
than your name and contact information (which we will keep as
necessary for record keeping purposes). If you still wish to receive
exclusive offers and discounts from Virginmega.com, send a message to
subscribe@virginmega.com to opt in.
Thank you for your participation in the charter program. We're sorry we're
not able to continue this service. For more information about the service
shutdown, click here.
Audrey Parma
Internet Appliance Network
Special offer rules and regulations:
The $25 gift certificate offer is only redeemable towards your next
purchase at Virginmega.com--no credits or additional coupons
will be forwarded. Offer is non-transferable. Offer is only available
at Virgin Megastore Online (U.S.) Inc. and only redeemable
through the toll free phone number provided. Offer is not
redeemable at Virgin Megastore locations.
