Please, search on my name in the technical area for other info on this.
Yesterday I ordered a K6-III 333 AFK, for 29.95+ shipping, by phone, from Fry's in Sunnyvale, CA.
When I placed the order, the clerk was nice and helpful, but ever since they got my CC# and billing address, they have become clueless and unresponsive.
Yesterday, they were supposed to either e-mail or call me with shipping costs. They never did.
I spent over 2 hours on the phone today, speaking with (it seemed) every employee in the Sunnyvale store trying to find out the shipping cost and if it even could be shipped to an address different from my billing address.
Things I found out:
It is *impossible* for Fry's to lookup your order without the name of the person that took the order.
That's right, date, time, item, shipping address, billing address, item description are all useless to them. They do not have any records, but they do fill out an order form (paraphrased). Even if you do have the name of the person you ordered from, they can't look anythiong up, they have to wait for that person to come back to work and ask him about it.
They assured me that the order form was not the back of a napkin.
Estimated shipping cost (since I did not have the name of the person that took my order) was $12 for one chip. They could not tell me if it has shipped. For $12 it takes 5 busness days to get to VA from CA (another estimate).
They swore that mine was not the first telephone order that they have ever taken, nor was it the first CC order, but the "remember the clerk" system is the way they have always done it.
Store managers can not be bothered with things like this, but if you call for something like this they want your CC# again, even though they can not lookup your order with your CC#.
Deal only in person and in cash at Fry's Electronics.