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no dialtone
No dialtone running win98 2nd ed

New Messageno dialtone (modified 0 times) tucker
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Have seen several older posts about this but no actual resolutions so I know I'm not the only one. Installed harddrive with win98 2nd edition on IOpener and can't dial out via an ISP. Get no dialtone. Modem worked fine prior to this. No power surges or lightening hits. Responses worded for a non-technical person would be great!
12-19-2001 21:21:13

New MessageRE:no dialtone (modified 0 times) *SF*
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From your Control Panel, Modem Applet,
If you Highlight the Modem & press the More Info button,
Do You get ATI Reponces from the Modem ???

> Responses worded for a non-technical person would be great!
Sorry, this is the Best I can do, & I don't use DailUp

12-19-2001 21:56:40

New MessageRE:no dialtone (modified 0 times) Ragnar1
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Start, settings, control panel, modems. See if a modem is listed. If so, click on diagnostics. Make sure a modem is listed on com1. If not, start, settings, control panel, add new hardware. If running new hardware doesn't detect the modem, then check bios setting for IRQ. Set modem use IRQ3. Check everything again. Running check for new hardware should find it, though.
12-19-2001 23:48:38

New MessageRE:no dialtone (modified 0 times) tucker
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yes the modem is recogonized by windows and does give feedback in the more info area. ISP does also recogonize the modem but no dialtone. Have checked for new hardware several times and have done the same for the driver-but again the modem is recognized-just can't get a dialtone.

Any other thoughts?

12-20-2001 06:20:49

New MessageRE:no dialtone (modified 0 times) Ragnar1
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Try plugging the phone cable into the other jack. The only time I have ever gotten that message is when I forgot to plug in the phone cable. Or maybe try another cable. If when you go to control panel modems, see that a standard modem is listed, click on diagnositcs, see that a standard modem is listed on com1, highlight com1 and click on more info, you should get:

Port Info Com1
Interrupt 4
Address 3FB
UART: NS 16550AN
Highest speed 115k baud

Command Response
ATI1 DE85
ATI2 OK
ATI3 AEIGEX56LKTF1
ATI4 17
ATI5 sQ0907A199V,0,19
ATI6 OK
ATI7 OK
AT+FCLA... 0,1,2


This is the message I get on my machines. If you are getting this far but no dial tone, there may be a conflict somewhere. Go to Device Manager, delete modems, com1, com2, lp1, and the usb info. Shut down and reboot. Usually window will sort things out and reassign everything so that there is no conflict. You may need you cab files when windows reloads.

12-20-2001 08:56:08

New MessageRE:no dialtone (modified 0 times) *SF*
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I Guess, Your Modem is Damaged on the Phone Line Side.
Can you pull the Hard Drive or Disable it in BIOS.
& Boot from the Sandisk & still use your Modem,
& Prove it is still Working ???
12-20-2001 09:04:14

New MessageRE:no dialtone (modified 0 times) tucker
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have checked the line numerous times and it is ok. Also plugged into the io correctly. Deleted the modem, com1,com2,lpt, and usb and rebooted. No change still no dialtone. However, there is a device conflict that I was already aware of. Interrupt request 15 is used by irq holder for pci steering and via tech 3038 pci to usb universal host controller. It can't be modified. Have deleted usb and rebooted and didn't correct the problem. Another issue with device manager is the pci multimedia audio device doesn't have a driver and windows can't locate it. Could be why there is no sound any longer. That and the fact I don't see a soundcard listed on the device manager. I was going to either ignore that or address it after the dialtone issue. Thinking I could put the harddrive back in the pc and try to find a driver on the win98 cd.

Also have no idea how to boot with harddrive disconnected to check the modem. The machine won't boot without the harddrive.

Lastly, in setup irq3 is listed as com2 and irq4 is lsited as com1 so i have the modem use irq4, but have tried both 3 and 4.

12-20-2001 12:38:05

New MessageRE:no dialtone (modified 0 times) tucker
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Sorry, forgot one. on the modem command response, the first line ATi1 DE85 is not what I have. I have ATI1 5285.
12-20-2001 12:42:54

New MessageRE:no dialtone (modified 0 times) *SF*
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> Modem worked fine prior to this.

Can You go Back to this State again ???
& the Modem Works Fine still ???

Do You know your I-Opener Version ?
Currently, I only use mine in the Car, But I have a Few.

12-20-2001 13:01:49

New MessageRE:no dialtone (modified 0 times) tucker
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Version 5. It worked fine prior to this. It is my brother's machine and evidently his service provider was not going to continue to do this type of service. The harddrive was formatted, disk partioned and then loaded with windows98 second edition via copying files from the win98 directory then running setup. We also downloaded the 4 in 1 driver then installed it once the harddrive was back in the io. Could be more files or drivers need to be copied over. Also first tried loading windows from cd when in the pc, but eneded up reformatting drive and copying files as that appears to be the recommended way. Thought maybe somehow the modem was tied up with ATT somehow as it was an internet only pc and the email just came in. However, don't really think that was it, we were just grasping for anything. Have rebooted, reloaded and so far no dialtone. Would really like to get this resolved. As said in first post, there were messages from others who appeared to have this same issue but can't see where they go a response back that worked. maybe they gave up.
12-20-2001 14:24:41

New MessageRE:no dialtone (modified 0 times) *SF*
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can you use a phone that is plugged into the 2nd Modem phone jack ?
Listen as the I-Opener tries to use the line.
Report anything noteworthy.

There is a Modem Command to Ignore Dailtone !

12-20-2001 14:52:28

New MessageRE:no dialtone (modified 0 times) Ragnar1
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Your lack of sound is part of the device conflict, maybe. Recently I reinstalled 98se on one of my i-openers, installed the Yamaha Sax sound driver and when is loaded I had no sound at all. Made sure the Sax driver was loaded, but not sound. Device manager said there was a conflict, but not with what. I then remembered that I had change a bios setting on my printer port. I had changed it from "normal" to "EPP9" or something like that. I changed it back to "normal", rebooted and lo-and-behold, I had sound back.

Most of the users on this board diasble IRQ 15, for some reason I don't remember. You can do this in the bios setup under the power management section. Ckbone has pictures of his bios setting on his Yahoo briefcase site. Maybe Starfish can find the link for us. He's much better at that than I am. Anyway, diable IRQ15, reboot, then play with deleting the various ports and see what happens. If it worked before, and had no "act of God" then it should work again.

12-20-2001 15:11:06

New MessageRE:no dialtone (modified 0 times) Ragnar1
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Also, if you have a v5, then you will need to download the via sound driver. It is not included with the 4in1 drivers. I have a copy of it if you need it. Either post your email address or send contact me at endorphinjunkie at earthlink. net.
12-20-2001 15:26:45

New MessageRE:no dialtone (modified 0 times) Ragnar1
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If you disconnect the hard drive, the machine should revert to using the original operationg system on the sandisk. That means the original iopener program should run, as if you had never hooked up the hard drive. See if it can work as before. This will test to see if you modem is damaged in any way.
12-20-2001 16:15:05

New MessageRE:no dialtone (modified 0 times) Ragnar1
Profile
I just thought of something else. Go to control panel, modems and click on properties. In the port window is Comucitations Port (COM1) listed? If not, set it to that. Also, make sure maximum speed is set up to 115200. I now seem to remember having this problem and setting maximum speed up from the default value with was too low for a 56k modem. Then click on connection and see if the setting match this:

Connection preferences

Data bits 8
Parity none
stop bits 1

These are the settings that work on my V5. I hope it helps.

Ragnar

12-20-2001 16:26:23

New MessageRE:no dialtone (modified 0 times) Ragnar1
Profile
I just thought of something else. Go to control panel, modems and click on properties. In the port window is Comucitations Port (COM1) listed? If not, set it to that. Also, make sure maximum speed is set up to 115200. I now seem to remember having this problem and setting maximum speed up from the default value with was too low for a 56k modem. Then click on connection and see if the setting match this:

Connection preferences

Data bits 8
Parity none
stop bits 1

These are the settings that work on my V5. I hope it helps.

Ragnar

12-20-2001 16:26:35

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