 | RE:websurfer compusa 49.99 (modified 0 times) | RandyJRS | |
| I got mine here in Knoxville. I had a copy of the web page with me, and walked over to the customer service desk, presented the page and asked for one unit. After the young guy looked it up on his terminal, he became confused. The problem was that it was going to ring up at $199.95 rather than $49.95, and he said, "Wow, I can't believe the $199.95 could be right, because it shows that we're paying way less than that for them." At that point he called over a slightly older young fellow -- Doug -- who looked it over, shrugged, and said, "I'll go get one for you." After Doug retrieved the unit, he noticed the plastic bag labeled "IMPORTANT" on the side, opened it up, and asked me to sign the contract. I said in an assertive yet slightly apologetic tone, "Doug, no, I can't sign that, no offense. This is a gift for Dad, and I'm not going to sign something committing me to buying his internet service. Dad will sign up for service, or else the box will be useless, but I can't sign that." Doug's answer was, "Oh, ok, I don't care. We've had these for months at $49, and suddenly this morning she came and stuck these on the boxes. Whatever." At that point, I paid the $49 and completed the transaction. That was the end of my adventure. My feeling is that CompUSA has a responsibility to honor an advertised price; what they really need to do is changed that darned price on the web site. | |
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